A Neo MFI Product · Licensed by the National Bank of Ethiopia · MFI Licence No. 41
Operated by Neo Microfinance Institution · NBE-regulated

Credit.
In your
pocket.

Fair Cash is a regulated mobile microloan from Neo Microfinance Institution S.C. Borrow between ETB 1,000 and ETB 50,000 for 14–90 days, with every cost disclosed before you accept — funds disbursed directly to your Telebirr wallet or bank account.

Est.
2022
NBE License
MFI / 041
Governing law
Proc. 1164/2019
Licensed MFI · NBE No. 41 Proclamation 626/2009 As amended by 1164/2019 Member · AEMFI Addis Ababa · Ethiopia
Fair Cash · How it works

A simple.
Transparent process.

Fair Cash follows a structured five-step journey from registration through repayment. Every step happens in-app, with supervision from the National Bank of Ethiopia.

01

Account registration

Download the Fair Cash app and register using your phone number. This creates your secure account.

02

Identity verification

Verify your identity using your Fayda ID. All verification happens in-app under NBE-approved procedures.

03

Financial evaluation

Choose your loan amount and term. Our credit engine evaluates affordability against your declared income and existing obligations.

04

Loan approval decision

You receive a structured approval decision in minutes. Full cost disclosure is shown before you accept.

05

Fund disbursement

Approved funds are disbursed directly to your Telebirr wallet or registered Ethiopian bank account.

Is Fair Cash right for you?

Borrow with
clarity.

Fair Cash is a short-term credit product. It is best suited to borrowers who can evaluate their needs clearly and meet their obligations on time.

Stable income sources

A reliable, predictable stream of earnings — salaried employment, a steady business, or documented recurring income.

Understand repayment

Comfortable reading a loan disclosure, following a repayment schedule, and managing obligations on time.

Clear financial purpose

A specific, defined use for the funds — not speculative borrowing, gambling, or amounts beyond what the need requires.

Borrowing should be approached with caution. If in doubt about affordability, please do not apply.

Why borrowers
trust Fair Cash.

Four commitments that separate a regulated microfinance institution from unregulated lending apps operating in the market.

Regulated operations

Neo operates under NBE supervision as a licensed MFI — not as a marketplace or unregulated app. Your borrowing is protected by Ethiopian law.

Transparent pricing

Every birr of service fee, interest, or penalty is disclosed in-app before you accept. No hidden charges, no surprise deductions at disbursement.

Structured approval

Our credit engine assesses affordability against your income and existing obligations — approving only loans you can responsibly repay.

Digital convenience

Apply, borrow, and repay entirely from your phone — via Telebirr and Ethiopian bank rails. No paperwork, no branch visits required.

Fair Cash · Illustrative rate card

No small print.
Just the price.

Below is a representative Fair Cash loan at a typical amount and tenure. Your actual offer is calculated in-app at the point of application, against NBE-approved schedules and your personal credit assessment.

PrincipalETB 10,000
Tenure30 days
Service feeETB 650
InterestETB 250
Total repayableETB 10,900
* Illustrative figures for disclosure purposes. Actual rates are approved by the National Bank of Ethiopia and displayed to the applicant in-app before acceptance.
Responsible lending

Credit,
with conscience.

A microfinance licence is a responsibility — not just a permission. These four principles govern every loan Neo originates.

  1. 01
    We only lend what you can afford.
    Every application is assessed against declared income, existing obligations, and repayment history. We decline where affordability cannot be demonstrated.
  2. 02
    We disclose every cost upfront.
    Service fees, interest, and any late-payment penalties are shown in full before you accept. No deductions at disbursement, no hidden charges.
  3. 03
    We recover within the law.
    A loan is a legally binding commitment. All Neo recovery practice operates strictly within the framework set by the National Bank of Ethiopia. Borrowers experiencing a material change in circumstances should contact customer support before their due date.
  4. 04
    We protect your data.
    Your personal information is held under NBE supervision and Ethiopian data-protection practice. We never sell customer data, and access is strictly controlled.
The institution behind Fair Cash

A Neo MFI
product.

Fair Cash is operated by Neo Microfinance Institution S.C. — a registered Ethiopian share company licensed by the National Bank of Ethiopia as MFI No. 41 under Proclamation No. 626/2009, as amended by Proclamation No. 1164/2019.

Alongside Fair Cash, Neo MFI operates Green Finance (a pilot secured-lending product for approved electric vehicles) and Business Finance (traditional working-capital and term loans for micro and small enterprises). Every Neo product operates under the same regulatory framework, the same Responsible Lending Pledge, and the same supervisory oversight.

Neo is a member of the Association of Ethiopian Microfinance Institutions (AEMFI).

Visit Neo Microfinance
NBE License
No. 41
Headquarters
Addis
Ababa
Governing proclamation
626
as amended
Parent brand
Neo
Microfinance

Common
questions.

Answers to the questions most borrowers ask about Fair Cash. For anything not covered here, our support team is reachable during business hours.

Any Ethiopian resident aged 18 or older with a valid Fayda ID, an active Ethiopian mobile number, and a Telebirr wallet or local bank account can apply. A basic credit assessment is performed on every applicant.
First-time borrowers start with a modest limit — typically in the range of ETB 1,000 to 5,000. As you build a repayment track record with Neo, your limit can grow up to the programme ceiling. Final limits are set by our credit engine.
Approved loans are disbursed within minutes during operating hours, directly to your Telebirr wallet or registered bank account. You will receive SMS and in-app confirmation on disbursement.
Late-payment penalties are disclosed in full in your loan agreement before you accept. A loan is a legally binding commitment — we pursue recovery strictly within the framework set by the National Bank of Ethiopia. If you experience a material change in circumstances, contact customer support before your due date.
Your data is stored and processed under NBE supervision and in line with Ethiopian data-protection practice. We use encrypted storage, strict access controls, and never sell customer data to third parties. Read our Privacy Policy for the full disclosure.
Yes. Fair Cash is operated by Neo Microfinance Institution S.C., which holds NBE MFI Licence No. 41 under Proclamation No. 626/2009 as amended by Proclamation No. 1164/2019. You can verify our registration on the National Bank of Ethiopia's directory of licensed microfinance institutions.
Download Fair Cash

Credit.
In your pocket.

Download Fair Cash on iOS or Android and complete your Fayda-verified registration in under five minutes. Your first credit decision is instant, and every cost is disclosed before you accept.

Notify me at launch Regulated by the National Bank of Ethiopia

Reach Neo.

Our customer support team is committed to clear and accessible communication. Phone support is intended primarily for urgent repayment matters; for general questions, use in-app support or email as the fastest channels.

Head office
Bole Medhanialem
Grace Plaza
Bldg. No. 1456Addis Ababa, Ethiopia
Support hours
Mon – Fri
9:00 – 18:00East Africa Time · closed on Ethiopian public holidays
Important notice — protect your account
  • Do not share your account credentials with anyone
  • Neo will never request sensitive information through unofficial channels
  • Always verify official contact details before sharing personal data